This Privacy Policy explains how your personal information is collected, used, and protected when you visit or interact with this website. The site is owned and operated by Chantell Smeisser, LCSW, who provides psychotherapy and EMDR consultation services.
Throughout this policy, the terms "we," "us," and "our" refer to Chantell Smeisser, LCSW. The terms "you" and "your" refer to any visitor, therapy client, clinician, or user of the website.
We collect personal information that you voluntarily provide via the contact form, email, or booking platforms. This may include your name, email address, phone number, professional background (for clinicians), and any messages or inquiries you submit.
We use the information you provide to:
Respond to inquiries
Schedule appointments for therapy or consultation
Provide information about services
Maintain communication as needed for our work together
We do not sell or share your personal information with third parties, unless required by law or as necessary to provide HIPAA-compliant care (e.g., through Grow Therapy, Rula, or similar platforms).
Your personal data is retained for only as long as necessary to:
Fulfill your request for services
Comply with legal, ethical, and professional standards for therapy and consultation
If you begin services, your data will be securely stored in a HIPAA-compliant system.
We take reasonable steps to safeguard your personal information using secure, HIPAA-compliant platforms for communication, scheduling, and documentation. While no system is completely immune to breaches, we will notify you promptly if we become aware of any incident affecting your data.
You have the right to:
Request access to the personal data I hold about you
Ask for corrections or deletion, where applicable
Withdraw consent to be contacted, unless required for ongoing services or legal compliance
To make a request, please contact us here.
This Privacy Policy may be updated as needed. Any changes will be reflected on this page with a new effective date.
If you have questions about how your information is collected or used, or about this privacy policy, please feel free to contact us here.
Last updated: July 7, 2025